POPIA POLICY
POPIA Policy – Dr MedOx Africa
Last Updated: 2026
Dr MedOx Africa complies with the Protection of Personal Information Act (POPIA) of South Africa.
This policy explains how personal information is handled.
1. Responsible Party
Dr MedOx Africa is responsible for ensuring that personal information is processed in a lawful and secure manner.
2. Personal Information Collected
We may collect:
Names
Email addresses
Telephone numbers
Company information
Country of residence
Enquiry details
3. Purpose of Collection
Personal information is collected for:
Responding to enquiries
Providing services
Franchise applications
Business communication
Customer support
4. Lawful Processing
Personal information is processed:
With consent
For legitimate business purposes
In accordance with POPIA
5. Security Measures
Dr MedOx Africa implements reasonable security safeguards including:
Secure hosting
Password protection
Restricted access
Data protection procedures
6. Data Subject Rights
You have the right to:
Access your personal information
Correct inaccurate information
Request deletion
Object to processing
Requests may be sent to:
7. Information Sharing
Information will only be shared:
When required by law
With authorised partners
With service providers
8. Data Retention
Personal information is retained only as long as necessary for business or legal purposes.
9. Complaints
Complaints may be directed to:
Information Regulator South Africa
www.justice.gov.za/inforeg
10. Contact Details
Dr MedOx Africa
18 Meerlust Industrial Park
2 Henry Vos Close
Asla Park
Somerset West
7130
South Africa
Email: info@drmedox.com